Technology News

From automation to agency: Agentic AI shapes next era of customer experience

Riyadh, KSA, 22 July 2026 - As generative AI, real-time orchestration, and system integration continue to mature, customer experience (CX) is entering a new era. One defined not by isolated interactio...Read More

Origen and RoboSense form strategic partnership to accelerate embodied intelligence across the Middle East

Abu Dhabi, UAE, July 21, 2026 -- Origen, an Abu Dhabi-based AI-native technology company, and RoboSense (HKEX: 2498), a global robotics platform company, announced a strategic partnership at the World...Read More

Why Operational Resilience and Digital Sovereignty Top the CIO Agenda

July 20, 2026: For CIOs across the Middle East & Africa, keeping systems online is the foundation of customer trust. As public sector institutions and private enterprises accelerate their digital ...Read More

Origen and Deepexi partner to accelerate enterprise AI adoption across the Middle East and Africa

The strategic partnership combines AI-native infrastructure, enterprise data intelligence, and localised delivery to enable governments and enterprises to seamlessly convert AI from pilot projects int...Read More

IBM, Red Hat and Palo Alto Networks Expand Project Lightwell to Help Organizations Respond to Software Vulnerabilities

July 17, 2026 — Palo Alto Networks (NASDAQ: PANW), IBM (NYSE: IBM) and Red Hat announced a collaboration to help organizations identify vulnerabilities early and deploy protections fast across open so...Read More

Unifonic unveils new brand identity as Saudi Arabia’s premier AI-native CX platform

Riyadh, Saudi Arabia, 9 July 2026 - Unifonic, a homegrown Saudi technology leader serving markets across the Middle East, is marking a new chapter in its development journey by repositioning itself as...Read More

IBM, Red Hat, and Deloitte Announce Lightwell Collaboration to Help Strengthen Open Source Software Supply Chain Trust

July 7th, 2026 — Deloitte, IBM, and Red Hat announced a collaboration to help protect the software supply chain against increasingly automated cyber threats. Deloitte joins the initiative as an integr...Read More

Capital Hills rolls out its new corporate identity and AI-enhanced website

• This move signifies a new phase in the company’s institutional and digital development, further improving customer experience across the UAE and beyond. Dubai, United Arab Emirates, July 5, 2026:...Read More

In collaboration with Dubai Media Academy as strategic partner Dubai Centre for Artificial Intelligence organises ‘AI Economy for Media Professionals’ event to enhance the media industry’s coverage of the technologies of the future

24 June 2026: Dubai Centre for Artificial Intelligence (DCAI), an initiative overseen by the Dubai Future Foundation, organised the ‘AI Economy for Media Professionals 2026’ event in collaboration wit...Read More

Red Hat Unites Builders and Operators on the Agentic Future with Major Advancements to Red Hat AI

June 22nd, 2026 – Red Hat, the world’s leading provider of open source solutions, announced significant advancements across the Red Hat AI portfolio to help bridge the gap between AI experimentation a...">Read More